ModeMQ Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and
shared when you visit or make a purchase from ModeMQ.COM (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your
device, including information about your web browser, IP address, time zone, and
some of the cookies that are installed on your device. Additionally, as you browse the
Site, we collect information about the individual web pages or products that you view,
what websites or search terms referred you to the Site, and information about how
you interact with the Site. We refer to this automatically collected information as
“Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often
include an anonymous unique identifier. For more information about cookies, and
how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP
address, browser type, Internet service provider, referring/exit pages, and date/time
stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information
about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the
Site, we collect certain information from you, including your name, billing address,
shipping address, payment information (including credit/debit card numbers, email
address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both
about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed
through the Site (including processing your payment information, arranging for
shipping, and providing you with invoices and/or order confirmations). Additionally,
we use this Order Information to:
- Communicate with you;
You may be contacted by us for the following reasons
In response to correspondence, we receive from you or any comments or
complaints about our services.
Regarding any content you have submitted to us for publication including
newsletters, special offers and promotions.
In relation to any query, you have made
To update you about any significant changes to our Terms & Conditions or
Privacy Policy
In order to ensure that we can deliver your service for example to verify your
email when you register for an account or to help reset your password.
For marketing purposes
Contact for marketing purposes
We will only send you marketing emails or contact you via our services where you
have agreed to this. We may personalise the message contact based on information
you have supplied to us and your use of the services. We provide regular and ad hoc
newsletters and email updates.
We may also use your personal information to show you relevant advertising on third
party websites, for example Facebook, Twitter and Instagram, etc.
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and
fraud (in particular, your IP address), and more generally to improve and optimize
our Site (for example, by generating analytics about how our customers browse and
interact with the Site, and to assess the success of our marketing and advertising
campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal
Information, as described above. We use Google Analytics to help us understand
how our customers use the Site -- you can read more about how Google uses your
Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can
also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws
and regulations, to respond to a subpoena, search warrant or other lawful request for
information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the
Network Advertising Initiative’s (“NAI”) educational page
at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-
work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-
us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we
see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we
hold about you and to ask that your personal information be corrected, updated, or
deleted. If you would like to exercise this right, please contact us through the contact
information below.
Additionally, if you are a European resident we note that we are processing your
information in order to fulfill contracts we might have with you (for example if you
make an order through the Site), or otherwise to pursue our legitimate business
interests listed above. Additionally, please note that your information will be
transferred outside of Europe, including to the United Kingdom, Canada or the
United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information
for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you
would like to make a complaint, please contact us by e-mail press@modemq.com