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Privacy Policy

ModeMQ Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and

shared when you visit or make a purchase from ModeMQ.COM (the “Site”).


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your

device, including information about your web browser, IP address, time zone, and

some of the cookies that are installed on your device. Additionally, as you browse the

Site, we collect information about the individual web pages or products that you view,

what websites or search terms referred you to the Site, and information about how

you interact with the Site. We refer to this automatically collected information as

“Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often

include an anonymous unique identifier. For more information about cookies, and

how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP

address, browser type, Internet service provider, referring/exit pages, and date/time

stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information

about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the

Site, we collect certain information from you, including your name, billing address,

shipping address, payment information (including credit/debit card numbers, email

address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both

about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed

through the Site (including processing your payment information, arranging for

shipping, and providing you with invoices and/or order confirmations). Additionally,

we use this Order Information to:

- Communicate with you; 

You may be contacted by us for the following reasons

 In response to correspondence, we receive from you or any comments or

complaints about our services.

 Regarding any content you have submitted to us for publication including

newsletters, special offers and promotions.

 In relation to any query, you have made

 To update you about any significant changes to our Terms & Conditions or

Privacy Policy

 In order to ensure that we can deliver your service for example to verify your

email when you register for an account or to help reset your password.

 For marketing purposes

Contact for marketing purposes

We will only send you marketing emails or contact you via our services where you

have agreed to this. We may personalise the message contact based on information

you have supplied to us and your use of the services. We provide regular and ad hoc

newsletters and email updates.


We may also use your personal information to show you relevant advertising on third

party websites, for example Facebook, Twitter and Instagram, etc.

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with

information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and

fraud (in particular, your IP address), and more generally to improve and optimize

our Site (for example, by generating analytics about how our customers browse and

interact with the Site, and to assess the success of our marketing and advertising

campaigns). 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal

Information, as described above. We use Google Analytics to help us understand

how our customers use the Site -- you can read more about how Google uses your

Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can

also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws

and regulations, to respond to a subpoena, search warrant or other lawful request for

information we receive, or to otherwise protect our rights. 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted

advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the

Network Advertising Initiative’s (“NAI”) educational page

at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-

work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-

us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital

Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we

see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we

hold about you and to ask that your personal information be corrected, updated, or

deleted. If you would like to exercise this right, please contact us through the contact

information below.

Additionally, if you are a European resident we note that we are processing your

information in order to fulfill contracts we might have with you (for example if you

make an order through the Site), or otherwise to pursue our legitimate business

interests listed above. Additionally, please note that your information will be

transferred outside of Europe, including to the United Kingdom, Canada or the

United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information

for our records unless and until you ask us to delete this information.


CHANGES

We may update this privacy policy from time to time in order to reflect, for example,

changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you

would like to make a complaint, please contact us by e-mail press@modemq.com


Copyright © 2025 ModeMQ Europe Ltd.   

Registered in England 12792887

All Rights Reserved

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